Privacy Policy

1. Information We Collect

We collect account data (name, email, organization), authentication data, automation rule configuration, and operational logs required to provide MediaDoc services.

2. Instagram Data Usage

MediaDoc processes Instagram data only for features explicitly enabled by connected users. Access tokens are encrypted at rest, and access is limited to authorized service operations.

3. How We Use Data

• Deliver automation and dashboard functionality
• Support authentication, account security, and abuse prevention
• Maintain service reliability, diagnostics, and analytics
• Provide customer and billing support

4. Data Sharing

We do not sell personal data. We may share limited data with trusted processors strictly for infrastructure, analytics, communication, and payment workflows.

5. Data Retention and Deletion

Data is retained as needed for service delivery, legal compliance, and security operations. You can request deletion through our Data Deletion page.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your data by contacting support.

7. Contact

Questions about privacy can be sent to support@mediadoc.in.